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Frequently Asked Questions
01How long does delivery take?
Ready-stock items arrive within 2–3 days of order confirmation. Pre-order items are imported for you and take 15–20 days.
02What is the delivery charge?
70৳ inside Dhaka and 130৳ outside Dhaka. The exact charge is shown at checkout.
03How can I pay?
Pay an advance by bKash or Nagad and the rest in cash on delivery. Pre-orders need at least a 30% advance.
04Can I change my order?
Yes. You can change the model or colour before dispatch, subject to availability.
05Do you offer returns or refunds?
Confirmed orders are non-refundable. If an item arrives wrong, defective or damaged, contact us within 48 hours with a photo or video and we will replace it.
06I need my order urgently. What should I do?
Message us on WhatsApp (01330096414) and we will suggest ready-stock items that can reach you faster.
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